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Why is an identification card required in order to book an appointment for video consultation?

In line with best medical practices, clinics often require a NRIC / FIN card or a driving license for the purpose of identifying the patient and maintaining his / her accurate, complete and up-to-date medical records.

Likewise, Healthdoc is no different. We request for a copy of your NRIC / FIN card, driving license or passport as part of our one-time registration process so that we can accurately verify patient identity, ensure that medical care and treatment is provided to the right patient and maintain proper records. Rest assured, all personal information provided is kept confidential.

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