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  • Meet The Specialists
  • Meet The Professionals
  • Education
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    • Health Screening
Menu
  • About Us
  • HealthDoc
  • Meet The Specialists
  • Meet The Professionals
  • Education
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    • Health Screening
Member’s Login
Frequently Asked Questions

Security

  • Are my personal information and medical records secure?
  • How do I access my medical records from Healthdoc?
  • Is recording of a video consultation from Healthdoc App allowed?
  • What happen to my personal information if I decide to delete the Healthdoc app in the future?
  • Where do HBI store my data?
  • Why is an identification card required in order to book an appointment for video consultation?

About

  • Whats is Healthbridge about?

Address and Operating Hour

  • What are Healthbridge app operating hours?
  • Where is Healthbridge located at?

Consultation

  • Can I get medical certificate?
  • If I miss my telemedicine appointment, will I get charged?
  • If I’m not in Singapore, can I still access Healthdoc App?
  • Is doctor available for a teleconsultation right away?
  • Is there anything I need to prepare prior to my telemedicine online doctor consultation?
  • What can I expect from my video consultation via Healthdoc App?
  • What conditions can Healthdoc online doctors treat via telemedicine?

Cancellation and Reschedule

  • Can I cancel or reschedule my appointment?

Personal Data

  • Are my personal information and medical records secure?
  • Is my personal information and health records secured and protected on Healthdoc?
  • Where do HBI store my data?

5008 Ang Mo Kio Ave 5 #04-09
Techplace II Singapore 569874

+65 91350214

ask@healthbridge-intl.com

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Privacy Policy

© 2025 HealthBridge International Pte Ltd. All rights reserved.

© 2025 HealthBridge International Pte Ltd.
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